Privacy Policy
Last updated: May 20, 2026
Helalink ("we", "us", or "our") operates the Helalink mobile application (the "App").
This Privacy Policy explains how we collect, use, and safeguard your information when you use our App.
By downloading or using Helalink, you agree to the terms described here.
Information We Collect
- Personal Information: When you create an account, we may collect your name, phone number, email address, and country of residence.
- Usage Data: We may collect information about how you use the App, such as the courses you access, videos you watch, time spent on lessons, device type, operating system, IP address, and log data.
- Analytics & Tracking: Our App may use mobile identifiers or analytics tools (e.g., Firebase, Google Analytics for Apps) to improve your experience and track performance.
How We Use Your Information
- To provide access to courses, lessons, and other learning features
- To send you important updates, notifications, and learning-related reminders
- To personalize your learning experience
- To analyze usage patterns and improve the App’s performance
- To detect, prevent, and address technical issues or misuse of the App
- To comply with legal and regulatory obligations
Data Retention
We keep your personal information for as long as your account remains active or as long as needed to provide services.
If you delete your account, we may retain limited data as required by law or for legitimate security or record-keeping purposes.
Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Service Providers: Companies that help us deliver and improve the App.
- Legal Authorities: If required by law, regulation, or valid request.
- With Your Consent: Where you authorize specific sharing.
Security
We use industry-standard measures to protect your information, but no method of storage or transmission is 100% secure.
Your Rights
Depending on your location, you may have the right to access, update, delete, or restrict the processing of your personal data.
To exercise these rights, contact us below.
Children’s Privacy
Helalink is not intended for anyone under the age of 18.
If we discover that a child under 18 has provided personal data, we will delete it immediately.
Changes
We may update this Privacy Policy from time to time. Updates will be posted within the App with a new "Last Updated" date.
Contact Us
📧 support@pimechat.com
Terms of Use
Last updated: May 20, 2026
Welcome to Helalink! These Terms of Use ("Terms") govern your use of the Helalink App.
By downloading or using Helalink, you agree to these Terms.
1. Eligibility
You must be at least 18 years old to use Helalink.
2. Accounts
To access certain features, you must create an account. You agree to provide accurate information and keep your login credentials secure.
3. Acceptable Use
- Do not upload harmful, offensive, or illegal content
- Do not attempt to hack, disrupt, or damage the App
- Do not impersonate others or misrepresent your identity
- Do not violate intellectual property rights
- Do not harass, abuse, or harm other users
4. Learning Content
All videos, courses, and materials are for personal learning use only.
You may not copy, redistribute, or use the content commercially without written permission.
5. Intellectual Property
The App and all content are owned by Helalink or its licensors.
You are granted a limited license to use the App for learning purposes only.
6. Privacy
Your use of the App is also governed by our Privacy Policy.
7. Disclaimer
Helalink provides learning content "as is" and does not guarantee uninterrupted availability or specific learning outcomes.
8. Limitation of Liability
To the fullest extent permitted by law, Helalink is not liable for indirect or consequential damages from your use of the App.
9. Termination
We may suspend or terminate your account if you violate these Terms or for legal/security reasons.
10. Changes
We may update these Terms at any time. Continued use of the App means you accept the updated Terms.
11. Governing Law
These Terms are governed by the laws of your country of residence, unless otherwise required by applicable law.
Contact Us
📧 support@pimechat.com